Checkstep: AI-Powered Content Moderation for Modern Platforms

What is Checkstep

Your platform is growing, and so is the volume of user-generated content. Every day, your team faces an overwhelming challenge: identifying hate speech, misinformation, violent content, and other policy violations across millions of text posts, images, videos, and live streams. Manual review simply can't keep pace—and the costs add up quickly.

This is where Checkstep comes in.

Checkstep is an AI-driven Trust & Safety platform designed specifically for platforms that need scalable, accurate content moderation. Whether you run a gaming community, dating app, social network, live streaming service, or e-commerce marketplace, Checkstep helps you protect your users and comply with regulations—without sacrificing efficiency.

What sets Checkstep apart is its unique combination of capabilities. The platform features an AI Marketplace that integrates multiple leading AI models—including OpenAI, AWS, Unitary, Siteengine, and Arachnid—so you can choose the best detection engine for your specific needs. Beyond detection, Checkstep offers end-to-end policy management and automation workflows that let you define, enforce, and iterate on your content policies at scale.

Perhaps most importantly, Checkstep provides native support for DSA (Digital Services Act) compliance, helping European platforms meet transparency and reporting requirements that took effect in 2024.

The results speak for themselves. Checkstep serves industry leaders including Trustpilot, FactSet, Hopin, Epic Games (Build a Rocket Boy), Instant Gaming, and many more. One client, 123 Multimedia, achieved 90% automated moderation and saw their subscription rates increase by 2.3× while new profile verification speed improved by 10,000×.

Core Features of Checkstep

You need more than just basic content filtering. Your platform has unique policies, audience expectations, and compliance obligations. Checkstep gives you the flexibility to build a moderation system that reflects your specific requirements.

Policy and Compliance Management lets you construct and manage custom moderation policies through a configurable rules engine. The platform covers 12+ abuse types out of the box, including bullying and harassment, child safety, misinformation, violence, hate speech, human trafficking, illegal goods, fraud, adult content, profanity, self-harm, and violent extremism. You define what violates your community standards, and Checkstep enforces those rules consistently at scale.

Content Scanning and Detection is powered by Checkstep's AI Marketplace, which gives you access to industry-leading AI models from multiple providers. You can test different models, compare their performance on your content types, and switch between them as your needs evolve. The system supports text, image, video, and audio moderation with sub-50ms latency—fast enough for real-time applications and live streaming.

Content Moderation and Automation strikes the right balance between efficiency and accuracy. Checkstep's ModBot handles automated review while preserving human oversight where it matters most. You can configure different queues based on detection strategies, geographic regions, or regulatory requirements. Escalation mechanisms ensure serious content reaches the right team immediately. Queues can be prioritized by FIFO, SLA minimization, or severity of potential harm.

Transparency Reporting simplifies DSA compliance. The platform provides centralized data management and generates real-time transparency reports required by EU regulations—no more scrambling to compile data at audit time.

Age Verification offers both age estimation algorithms and end-to-end age and identity verification flows, essential for platforms serving younger audiences or hosting adult content.

Live Streaming Moderation processes content in real time with the same sub-50ms performance, ensuring violations are caught before they spread to your entire audience.

API Integration makes it straightforward to embed Checkstep into your existing systems. The developer-friendly API lets you submit content for review and process responses with minimal engineering effort.

Who Uses Checkstep

Every platform faces unique moderation challenges. Here's how different industries leverage Checkstep to solve their specific problems.

Gaming Platforms deal with user-generated content that spans chat messages, user profiles, in-game text, and shared media. Hate speech, violent content, and cheating-related communications can quickly poison a gaming community. Checkstep's AI detects violations in real time, allowing you to automate enforcement and maintain a healthy gaming environment while significantly reducing manual review costs.

Dating Platforms face particular challenges with fake profiles, harassment, and inappropriate content. 123 Multimedia, a dating platform operator, transitioned to 90% automated moderation with Checkstep. The result? Subscription rates increased by 2.3×, and new profile verification speed improved by 10,000×—transforming their user experience and business metrics simultaneously.

E-Commerce Marketplaces must combat fake reviews, fraudulent listings, and prohibited products. By combining text and image moderation, Checkstep helps marketplaces build user trust and comply with consumer protection regulations. Your buyers see authentic reviews, and your sellers operate within clear guidelines.

Social Media Platforms navigate complex content landscapes—hate speech, misinformation, violent content, and more—across diverse global audiences. With native support for 100+ languages and DSA compliance tools, Checkstep helps social platforms meet regulatory requirements while protecting their communities.

Live Streaming Platforms face the unique challenge of real-time content that spreads instantly. Checkstep's live streaming moderation with sub-50ms latency ensures you can detect and act on violations before they reach your full audience.

Review Sites struggle with fake reviews, coordinated spam campaigns, and biased rating manipulation. Checkstep's hybrid approach—automated detection plus human review for edge cases—helps maintain the credibility that review platforms depend on.

Technical Architecture and Security

You shouldn't have to choose between powerful moderation and enterprise-grade security. Checkstep is built on a foundation of robust infrastructure and rigorous security practices.

Infrastructure runs on AWS's fully managed secure infrastructure with a multi-tenant architecture. Data is encrypted at rest using Linux container isolation for storage. Each enterprise customer gets a dedicated AWS account with network isolation, ensuring your data never mixes with other tenants.

Performance is engineered for real-time applications. Checkstep delivers sub-50ms processing latency across all content types, making it suitable for live streaming and high-volume platforms. The system natively processes 100+ languages without requiring translation middleware.

AI Capabilities come from Checkstep's curated marketplace of leading models: OpenAI, AWS, Unitary, Siteengine, and Arachnid. This vendor-agnostic approach means you're not locked into a single model—you can test, compare, and switch based on performance for your specific content types and languages.

Security Certifications include SOC 2 Type II (audited by EY), covering information security, availability, and confidentiality. Checkstep is also fully GDPR compliant, with comprehensive data privacy controls.

Data Protection encompasses encryption at rest, role-based access control (ACL), and detailed audit logging through AWS CloudTrail. Regular security testing includes third-party audits, continuous internal vulnerability scanning, quarterly external vulnerability scans, and ongoing threat detection.

Regulatory Compliance extends beyond GDPR to DSA (Digital Services Act) and UK OSA (Online Safety Act) support. Checkstep provides dedicated tools for generating transparency reports and meeting your obligations under these regulations.

Pricing and Plans

Checkstep operates on a custom pricing model. The platform does not publish public pricing because every platform's needs differ significantly based on content volume, content types, language requirements, and compliance obligations.

Pricing Philosophy: Checkstep positions itself as an enterprise-grade solution. Pricing reflects the sophistication of its AI Marketplace, hybrid moderation capabilities, and security certifications. You're not buying a commodity moderation tool—you're investing in a platform that combines multiple AI models, flexible workflows, and regulatory compliance in one package.

What's Included: Regardless of tier, customers receive access to the AI Marketplace with its model selection capabilities, the configurable policy engine, automation workflows, transparency reporting tools, age verification features, live streaming moderation, and API integration. Enterprise customers also receive dedicated AWS accounts, enhanced security measures, and a dedicated customer success manager.

Getting Started: Since pricing is customized, the best approach is to schedule a demo or contact the Checkstep team directly. They'll work with you to understand your platform's specific requirements—content types, volume, languages, compliance needs—and provide a tailored quote.

Enterprise customers benefit from SOC 2 Type II certification coverage and additional security measures tailored to their compliance requirements.

Frequently Asked Questions

Ecosystem and Partners

Checkstep doesn't operate in isolation. The platform is integrated into a broader trust and safety ecosystem that extends its capabilities and provides you with options at every level.

AI Model Partners: Checkstep integrates with five leading AI providers—OpenAI, AWS, Unitary, Siteengine, and Arachnid. This multi-vendor approach means you're not dependent on a single AI provider's capabilities or pricing. Checkstep's team can even provide vendor-agnostic consulting to help you select the optimal model combination for your specific content types and languages.

BPO Partners: Through partnerships with companies like Modsquad and other outsourcing providers, Checkstep can connect you with human moderation resources when you need them. This is particularly valuable for platforms that experience content spikes, need specialized language expertise, or want to augment their internal teams during growth phases.

Integration Capabilities: Checkstep is designed to work within your existing technology stack. The API-first architecture means you can integrate content moderation into your workflows without rebuilding your platform. Whether you're moderating user-submitted content, marketplace listings, chat messages, or live streams, Checkstep fits into your operational processes.

Industry Coverage: The platform serves organizations across gaming, e-commerce marketplaces, live streaming, dating, social media, and review sites. This breadth of experience means Checkstep understands the unique challenges of your industry and can bring relevant best practices to your implementation.